Fundación Bancaria Caixa d’Estalvis i Pensions de Barcelona, ”la Caixa” (hereinafter, the ”la Caixa” Banking Foundation), with registered office at Plaza Weyler, 3, 07001 Palma (Balearic Islands).
Type of personal data that will be processed:
- All data that you provide to us when making your request, enquiry or purchase, or when arranging a service of your interest.
- Those additional data that you provide to us during the processing and management of your request, service, enquiry or purchase, together with those relating to the other data handling processes described in this document, provided that you have given us your consent, or for whose processing we are otherwise authorised in accordance with the prevailing legislation.
You promise only to provide true and updated personal data.
Processing for management purposes:
The ”la Caixa” Banking Foundation will process your personal data to manage your request, service, enquiry or purchase, which includes, among others, the following specific processing:
- Those required to comply with our obligations arising from your request, service, enquiry or purchase;
- The sending, including by email, of non-promotional information required to access or benefit from such request, service, enquiry or purchase
- The analysis and handling of information resulting from satisfaction surveys or from your interaction with the ”la Caixa” Banking Foundation, arising from your individual activity, to more efficiently manage the request, service, enquiry or purchase.
The ”la Caixa” Banking Foundation is authorised to perform the aforementioned processing of your personal data since it is necessary to comply with your request.
Processing for regulatory purposes:
The ”la Caixa” Banking Foundation will also process those personal data required to comply with its legal and/or regulatory obligations, such as those established by the prevention of money laundering and terrorist financing regulations or tax regulations to the extent required. Likewise, your data can be notified to the tax authorities and the Spanish and European control authorities, to ensure compliance with those legal and/or regulatory obligations required.
Processing for notification purposes with regard to similar activities:
The ”la Caixa” Banking Foundation will also process your data in order to send, including by electronic means, notifications on programmes, activities or similar services to those requested by you.
You may reject such notifications, now or at any other time, by sending an email to email@example.com, or by sending a request to our postal address, to the attention of the Data Protection Office.
The processing of your personal data to receive the information relating to your request, service, enquiry or purchase, or regarding programmes, activities or similar services to those requested by you, is in keeping with the legitimate interests of our entity and is permitted under the prevailing legislation.
Consent for processing for notification purposes regarding other activities of our entity:
If you select the option to receive information on other activities of our entity, you EXPRESSLY CONSENT to our entity sending you notices and information, including by electronic means, relating to the activities of the ”la Caixa” Banking Foundation in the social, cultural, educational, scientific or research areas.
If you agree to receive such notifications, your consent involves our entity preparing your personal profile to send you information on the foregoing activities in a personalised manner in line with such profile. Your personal profile will be based on the preferences that you express to us during your relationship with our entity, the activities in which you effectively participate, your different interactions and exchanges of information with our entity, and the information available on Internet and on the social networks in line with your privacy settings.
The processing of your personal data to send notifications on other activities of our entity is endorsed by the consent granted by you on the most recent date. If you wish us to no longer send you this type of notifications, you can revoke your consent at any time, by sending a request to the attention of the Data Protection Office, at the postal or electronic addresses indicated. Such revocation will not affect the legality of the processing performed prior to the revocation and may lead the ”la Caixa” Banking Foundation not to carry out or comply with your request, service, enquiry or purchase, or to such request being affected by said revocation.
Automated individual decisions:
The ”la Caixa” Banking Foundation does not adopt decisions that may significantly affect you based exclusively on the automated processing of your data. All decision-making processes by our entity related with your requests, services, enquiries or purchases will involve human intervention.
Personal data assignments to third parties:
The ”la Caixa” Banking Foundation will not assign data to third parties without obtaining your prior consent, with the exception of those required to comply with the legal obligations to which the ”la Caixa” Banking Foundation is subject at all times due to its nature and activity.
International data transfers:
Our entity has arranged technological supplier services located in countries that do not have equivalent regulations to Europe. The arrangement of these services complies with all data protection regulations, applying the guarantees and protection required to the data transfers to preserve your privacy. For further information regarding privacy guarantees, please contact the Data Protection Office, at the postal or electronic addresses indicated.
You can withdraw the consent granted, and exercise your rights of access, rectification, elimination, portability, limitation and/or opposition to processing at the postal or electronic addresses indicated.
Data Protection Office:
For further information on your privacy guarantees, please contact our Data Protection Office at the following address: Avenida Diagonal 621 – 629, 08028 Barcelona, or at the email address “firstname.lastname@example.org”.
If you consider that the processing of your personal data breaches the regulations or this consent, you may file a complaint:
- To our Data Protection Office at the postal or electronic addresses indicated.
- Before the Spanish Data Protection Agency, on its website or to its postal address.
Your personal data will be conserved while you hold a relationship with the ”la Caixa” Banking Foundation and following termination of such relationship for any cause, during the applicable legal limitation periods. In this case, they will be processed solely for the purposes of accrediting compliance with our legal or contractual obligations. Once such limitation periods have ended, your data will be eliminated or, alternatively, anonymised.